Plantronics designs headsets for a wide range of devices, including phones, laptops and handhelds. Its offerings enhance a variety of applications across numerous markets.

Polycom offers full range of high-quality, easy to deploy, manage and use voice communications endpoints,  Polycom delivers business value by cutting costs, simplifying system management, fostering real time collaboration and decision making, and improving relationships with employees, customers and partners.  See how Polycom VoIP/SIP telephones can impact your business



Cisco/Linksys leader in routing, switching and SIP gateways

Interactive Intelligence provides the most innovative contact center software (also known as call center software) and IP telephony products and service To learn how to impact first call resolution with out IP Communications Manager

HEAT Help Desk delivers help desk and request tracking that you can have up and running quickly, giving you a rich feature without excessive training demands.  Suitable for any size company, in any vertical, with specific design considerations for small to mid-sized organizations. It is the only product in its class that allows real-time remediation and escalation. To find out more about information about how HEAT help desk software solution can improve your customer service experience
 

IT Service Management incorporates all of ITIL best practices, bringing together the best in management practices with the best in technology. Like HEAT, it is highly customizable and cost effective empowering world-class services and management. Built specifically for small to mid-sized organizations. It uses an open, extensible architecture built on .NET. It is a true services oriented architecture (SOA). IT service management offers you a complete ITIL solution

IP Communications Management replaces expensive and limited proprietary telephony hardware with standards-based software solutions that optimize equipment choices. It includes IVR, ACD, CTI, TTS and ASR, easy to deploy and easy to manage.  To learn how to impact first call resolution with out IP Communications Manager


Nuance offers speech-enabled applications, range of speech and dialog technologies to allow customers to hear spoken information using state-of-the-art and next-generation natural language dialogs. To learn how Nuance Speech solutions can assist your business



VegaStream gateway distributes seamless VoIP for voice traffic between your telephone equipment, Voice over IP networks and PSTN. It can be used to bridge an analog PBX to the VoIP IP Communication Management solutions we offer. For quality VegaStream VoIP  gateway solutions

Enteo provides software, and hardware management, with advantages that no company wishes to miss out on, raising the market standards for PC Lifecycle Management and today is considered one of the leading providers in this area.  See how easy it is to deploy OS and software with enteo PC Lifecycle Solution

Centennial provides your service delivery teams complete and up-to-date visibility of all assets related to your users when they log incidents or trouble tickets. Centennial Discovery's hybrid agent technology ensures that, no matter where in the world IT assets are located, or which platform they are running on, IT and business managers have full visibility of the entire network. Any new hardware or software added to the network is automatically recognized and added to the asset repository. Asset data is automatically collected and stored in a common Configuration Management Database (CMDB)Get your hands around your IT inventory with our asset management.


NeverFail offers an award-winning high availability and disaster solution that protects your company's productivity, profitability and reputation at an affordable offers an award-winning high availability and disaster solution. To learn more about high availability and disaster recovery.

 

 

 

 

 

 

 

RightAnswers provides software, pre-packaged content, content services, and an unmatched client success approach that involves working closely with our clients to drive user adoption and content effectiveness.To see how RightAnswers Self Service Knowledge Solution can impact your first level help desk software calls by 20% to 50%.

HEAT Plus Knowledge provides your IT help desk agents easy access to answers and solutions, and tools for updating and sharing information. To learn more how HEAT Plus Knowledge can impact first level support calls click here

ITSM Knowledge Management is a tool for building your organization's knowledge repositories, directed externally or internally, and creating access for the knowledge consumers to easily find the information that will be valuable to them