Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

office (404) 549-8053

fax (678) 802-4747

    sales@baisysterms.net

GSA contract number GS-35F-0886N for ITIL Help Desk and Service Management Solutions  

Centennial Discovery

Discovery Provides a Dynamically-Updated Audit of all Hardware and Software Connected to the Corporate Network.

Centennial Discovery's hybrid agent technology ensures that, no matter where in the world IT assets are located, or which platform they are running on, IT and business managers have full visibility of the entire network. Any new hardware or software added to the network is automatically recognized and added to the asset repository.

Whether the aim is to take control of software licensing, drive down IT costs or ensure that projects are brought in on time and under budget, Discovery provides a baseline of dynamically-updated asset information across the entire network.

Why Centennial Discovery?

  • No other IT audit solution offers the breadth and depth of auditing features required maintain full visibility and control of the network:
  • 100% visibility – discover all IP-addressable hardware on the network, including PCs, servers, switches, network printers and other devices
  • Network visualization - graphically map the network to understand the distribution and dependency of IT assets
  • Dynamic – know about changes to the network as they happen, without the need for scheduled audits
  • Multi-platform – track hardware and software across all major enterprise platforms, including Windows, Linux, Unix, Mac OSX and AIX
  • Remote auditing – keep tabs on all IT assets anywhere in the organization, whether in an office or remotely-connected to the network
  • Collaboration working - share audit information with multiple colleagues and create personalized web-based views of key reports
Centennial License Manager

Manage Software Licensing and Compliance

KEY BENEFITS

  • Increase Knowledge of Your Software
  • Drive Down Costs
  • Achieve and Maintain Compliance
  • Improve IT Governance

Achieve Software Asset Management (SAM) and license compliance goals by reconciling license entitlements against installed applications.

License Manager radically simplifies the task of managing software entitlements with a single solution for the discovery of software on the network, recording and validating license entitlements, and creating a dynamic best-fit reconciliation.

License Manager Benefits:  

  • Increase knowledge of your software estate and its usage – remain informed on the volume, patch status, location, licensing position and usage of your software assets installed on your network.
  • Drive down costs – prevent unnecessary purchases or inflated maintenance agreements by accurately reconciling usage against entitlement.
  • Achieve and maintain compliance – ensure that software usage does not exceed licenses held. Prove compliance with accurate reports.
  • Improve IT governance – manage the complete lifecycle of software assets, from procurement to disposal

Why Centennial License Manager?

License Manager is the most intuitive, flexible solution for managing desktop license compliance across the organization:

  • NEW! – Bulk import of licensing data – save time with automatic uploading of licensing information from Microsoft CLP reports
  • NEW! – Integrated software discovery – License Manager now includes the Centennial Discovery solution to provide timely and accurate software inventory information from across the network
  • NEW! – Support for Microsoft license models – License Manager supports Microsoft CALs, including per device, per user and per processor licensing
  • License capture wizards – simply follow on-screen instructions to provide a full audit trail of your software license entitlement and cross reference to the physical evidence.
  • Direct Software audit data import – import asset data directly from Centennial Discovery™ with no need for third-party data cleansers or converters
  • Automatic Vendor SKU recognition – no need for manual matching of invoice items to vendor SKUs (where applicable) reducing the risk of transposition errors or other inaccuracies.
  • Upgrade & downgrade rights management – intelligent rules for automatically calculating software upgrade and downgrade rights
  • Multiple OU’s and sites – manage multiple organizational units and office locations through a single system
  • Enterprise role-based SAM – create multiple data entry users to capture proof of entitlement in the field while ensuring only the approved compliance manager/s are able to access the current license compliance position for each vendor.
  • Easy export options – populate Licensing Statements and other forms quickly with live data from License Manager


Deployment & Integration Options