Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

office (404) 549-8053

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    sales@baisysterms.net

GSA contract number GS-35F-0886N for ITIL Help Desk and Service Management Solutions  

Nuance, Text-To-Speech TTS, Automatic Speech Recognition ASR, Open Speech Recognition OSR, Voice Recognition, Speaker Verification SV solution provided by BAI in Atlanta Georgia

Nuance Speech Solutions - Text-To-Speech

RealSpeak Telecom 4.0 is the only globally high quality text-to-speech solution. Boasting unrivaled platform support, Nuance's market-leading software converts text into startlingly human-sounding speech in more than 26 languages and 40 voices in a variety of different accents and speaking styles. From India to Australia, China to Japan, Brazil to America, and all across Europe, RealSpeak Telecom 4.0 allows you to converse with every one of your customers. All they need is a telephone. All you need is RealSpeak Telecom 4.0!

Nuance is the global leader in solving business problems with natural conversational applications. RealSpeak Telecom 4.0 is one of our OpenSpeech Foundation Technologies, a suite of technologies optimized to power superior, network-scale, conversational applications.

Custom Voice Program

Even more exciting, it is possible to have the voice of your choice captured at this unique quality level on RealSpeak Telecom 4.0. Pick your preferred speaker, tell us your brand requirements for the sound and feel of your applications, and Nuance will deliver the tailored TTS voice that allows you to drive your brand across your entire range of voice services. Nuance has a streamlined, repeatable process, and a proven track record of delivering voices that truly capture the qualities of any speaker. Nuance offers a full range of custom voices from general purpose voices to domain-optimized voices with human-like quality in their target application domain.

Accelerate and Expand Your Service Offering

What makes RealSpeak Telecom 4.0 truly revolutionary is its incredible leap in speech synthesis quality. This makes it feasible for the first time to use TTS to handle far more of your system prompts, saving studio costs and accelerating development time.

Furthermore, the completely natural, highly intelligible and pleasant voices enable you to engage with your customers one to one. You can now tailor how your application converses with each caller, dynamically modifying prompts and making targeted offers, according to individual needs and circumstances, allowing you to further enhance your levels of customer service.

Flexibility in Deployment

  • Superior Performance
    The high -density capabilities of RealSpeak Telecom 4.0 allow organizations to lower the cost of delivering telephony applications by reducing the number of servers needed to handle anticipated TTS call volumes. RealSpeak Telecom 4.0's low latency always ensures timely customer response.
  • Comprehensive Operating System Support
    RealSpeak Telecom 4.0 is available for Windows, Linux, and Solaris deployments, as an easy-to-use library or as a highly scaleable client-server solution.
  • Standards Support
    RealSpeak 4.0 supports a standards-based MRCP interface, common with other OpenSpeech Foundation Technologies like OpenSpeech Recognizer, through the SpeechWorks MediaServer (SWMS). RealSpeak Telecom 4.0 also supports the SAPI and SSML standards.
  • Problem Coverage
    Today, Nuance provides critical functionality across a large range of conversational applications using RealSpeak Telecom 4.0, including email reading in unified messaging systems; generating audio prompts in IVR applications; reading business names and addresses for Directory Assistance (DA) deployments; confirming people's names in Auto Attendant (AA) solutions.

System Requirements

Recommended hardware

  • Pentium 4, XEON, minimum 1GHz, Single or multi-processor
  • Recommended RAM: 1 GB RAM, minimum 512 MB
  • Required disk space depending on language: up to 500 MB for language specific components

Operating Systems

  • Windows 2000, Windows XP Professional, Windows 2003 Server
  • Linux RedHat 7.2, Linux RedHat AS 2.1, Linux RedHat Enterprise WS 3.0, Linux RedHat Enterprise ES 3.0, Linux RedHat Enterprise ES 4.0, Linux RedHat Enterprise AS 3.0, Linux RedHat Enterprise AS 4.0
  • Solaris SPARC (client only)
 
 


Features and Benefits
Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, Training, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module Drive an improved customer experience
Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, Training, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module Better business performance
Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, Training, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module Increase employee productivity