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Developing an Effective Adoption Strategy

RightAnswers provides guidance for establishing effective communication strategies that focus on Product Awareness and provides templates for tools that will enable you to employ an effective Self-Service adoption strategy.

  • Self-Service Adoption Tools – templates for adoption tools, such as email notifications, phone messaging, and printed marketing promotions.
  • Client Workshop – designed for Help Desk professionals using RightAnswers Self-Service, the Workshop introduces best practices in Self-Service adoption, ownership, metrics, content development and other available RightAnswers services and resources.