Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

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Vega 5000


Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, Training, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

VegaStream, SIP Gateway, IP Gateway, Voice Over IP, Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, Training, Professional Services, ITIL, Service and Support, IP Contact Center, IP Communications management, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

The Vega 5000 VoIP Gateway range is designed to connect analog phone systems to IP networks.

Available with 24 or 48 FXS ports, the Vega 5000 analog VoIP Gateway is designed to connect standard analog handsets typically to an Internet Telephony Service Provider (ITSP) or a corporate network.

It also offers two additional network-facing analog ports for connection to a telephone line or analog PBX.

Features & Benefits

Open, Non-Proprietary, Configurable Interfaces

All VegaStream VoIP Gateways support SIP, H.323 and T.38 Fax, resulting in significant levels of interoperability with a wide range of existing telecommunications and VoIP equipment.

The Vega 5000 is configurable for different country requirements including tones and line impediance. This ensures that IP connected networks with multinational site locations can be supported with confidence in virtually all instances.

Lifeline PSTN Backup

When powered, the Vega 5000 VoIP Gateway will route calls to or from the unit's two FXO ports. Under power failure conditions, the two FXO ports provide a hard-wired bypas feature to two FXS ports. This allows PSTN calls still to be made, giving resilience and confidence of business continuity, even under power failure conditions.

Density

With up to 48 FXS ports in a single 1U high enclosure which is only half a rack deep, VegaStream's range of VoIP Gateways provide exceptional density for deployment, conserving space within a communications room.