Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

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    sales@baisysterms.net

GSA contract number GS-35F-0886N for ITIL Help Desk and Service Management Solutions  

enteo PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo PC Lifecycle

enteo management solutions is designed for thin and rich clients, servers, and mobile devices.

The work of today’s IT management does not stop with the installation or re-installation of operating systems and applications. In fact, the bulk of the job involves system operation. Thus, enteo has developed a full set of integrated products to manage each step in the system lifecycle; together, we comprise the most efficient solution portfolio in the area of system management today.

enteo lifecycle management solutions combines our most popular software solutions into task-oriented packages, meaning more efficiency and more benefits.

enteo provides practical and efficient system management tools for the entire system lifecycle. And our products’ success in the marketplace confirms the effectiveness of our integrated approach: enteo’s top two products – NetInstall and NetInventory – own 22 and 21 percent of the market, respectively.*

* market analysis „Client-Management 2004“, deron Systemhaus AG

enteo PC Life Cycle, Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, Training, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

enteo Products

enteo’s constant drive for innovation has shaped the IT Lifecycle Management market from the very beginning. With its very first product, enteo NetInstall, enteo set new standards and as a result established itself as one of the leading producers. Today, enteo solutions cover the entire IT lifecycle – from initial installation of the operating system, then distribution, inventory and license management of applications, right up to daily operations with patch management and remote maintenance. Discover the enteo product portfolio! Click the product names in the menu on the left for detailed information.

enteo Management Suites

enteo lifecycle management solutions have always been well-known for their high level of functionality and excellent customer satisfaction ratings, but now there is another reason to choose enteo: enteo management suites. These combine enteo’s most popular software solutions into task-oriented packages, meaning more efficiency and at less cost. You benefit from attractive pricing, and of course the comprehensive functionalities of enteo solutions.

enteo Products

Description

enteo v6 Inventory

enteo v6 Inventory always keeps you up to date on all hardware and software components. It records local and remote IT assets such as network components, software, desktops, servers, laptops, and even virtual computers. enteo v6 Inventory identifies the precise version and automatically categorizes hardware and software products, providing an effective information base for standardization, strategic sourcing, and successful license management projects. enteo Inventory enteo PC Lifecycle Inventory, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo v6 NetInstall

enteo v6 NetInstall sets new standards in all areas of software and configuration management through its innovative technologies and Vista support. The system is defined by means of policy-based management, and the compliance-focused infrastructure automatically guarantees that implementation will succeed. At the same time, enteo v6 NetInstall enhances the transparency of your software infrastructure, meaning the compliance status of all systems is clear at any given time. You save time and manpower and can respond more flexibly to changing requirements. End devices are thus constantly up to date and administrators are free to concentrate on any exceptions to the rule.  enteo NetInstall enteo PC Life Cycle netinstall, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo V6 OS Deployment

Automated provision of operating systems with enteo v6 OS Deployment allows you to save valuable time, eliminate sources of error, and achieve greater flexibility due to hardware independence. Using rule-based assignment and company-wide distribution, enteo v6 OS Deployment enables the complete end-to-end implementation of operating system installation across the whole company, including remote company sites with a narrowband connection—even at night or on weekends.  enteo OS Deployment enteo PC Life Cycle OS Deployment, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo v6 Patch Management

enteo v6 Patch Management with Vista support enables a high level of automation for all phases of patch management. This ranges from identifying weak points in the network and selecting relevant patches, to quality control and rule-based implementation. enteo v6 Patch Management provides you with a complete overview of all weak points as well as the security status of all systems, enabling you to undertake targeted measures quickly and securely, before anything can happen. enteo Patch Management enteo PC Life Cycle Patch Management, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo v6 Portal

With enteo v6 Portal you can localize your software and computer management and allow your IT department to concentrate on other tasks. As a result, such processes as allocating applications to specific users are now performed by the departments concerned. This not only drastically cuts your IT department’s time and manpower costs for software management, but also guarantees a higher level of satisfaction among end users. Departments can always determine quickly and individually what kinds of changes need to be made. To this end, enteo v6 Portal uses the comprehensive role-based and authorization model from enteo v6, allowing you to clearly outline responsibilities and tasks. enteo Portal enteo PC Life Cycle Portal, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo v6 Remote

enteo v6 Remote makes proactive support possible by detecting malfunctions soon after they occur. Its fast trouble-shooting drastically cuts desktop, laptop, and server downtimes. Integrated into enteo v6 products and existing IT service management tools, enteo v6 Remote streamlines your support processes and ensures shorter processing times. Current hardware, software, and configuration information can be accessed directly in order to detect malfunctions. You can also keep constant track of important user-free systems such as kiosk systems or CNC machines; real-life monitoring makes this possible for a number of systems simultaneously. The robust protocol speeds up access to WAN-based devices and for mobile users. enteo v6 Remote also supports complex applications such as CAD tools and Java-based applications. enteo Remote enteo PC Life Cycle remote, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo Business Intelligence

Business Intelligence (BI) plays an indispensable part in the various areas of a company and its environment. The data volumes generated by firms during the course of their regular business activities are growing ever larger. It is therefore essential that the relevant information contained in this data is efficiently and appropriately prepared.  enteo Business Intelligence enteo PC Life Cycle business intelligence, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo License Management

enteo License Management automatically detects all software used by your company, on both networked and standalone computers. enteo License Management identifies the precise versions of over 45,000 products, including software suites, with the help of enteo Inventory and supplies them with licensing information. Contractual parameters of the top 500 software manufacturers are already integrated in enteo License Management and are regularly updated via Web Portal. The automatic analysis feature supplies reliable information concerning underlicensing, and any unnecessary or unused software licenses. This cuts your licensing and maintenance costs considerably. Thanks to automatic monitoring of important licensing periods, contractual penalties and applications that suddenly terminate become a thing of the past. enteo license management enteo PC Life Cycle software license management, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo LiveManage

enteo LiveManage enables fully automated backup, migration, and recovery processes for all user data and settings (user state). The application safeguards employee productivity and provides greater flexibility in the event of hardware and software malfunctions, malware threats, or internal company changes. Furthermore, enteo LiveManage also addresses the special needs of enterprise migration and continuity management. The solution features excellent scalability and can be fully automated by means of simple enteo v6 NetInstall scripts. enteo LiveManage enteo PC Life Cycle live manage, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control

enteo Management Suites

Description

enteo v6 Compliance Suite

The enteo v6 Compliance Suite enables companies to respond to external compliance requirements (SOX, Basel II), to optimize security, and to avoid having too many or too few licenses for software. The level of compliance for any one system on the network can be easily accessed at any time. Targeted measures can now be implemented in the event of any deviations from pre-established rules.

enteo v6 Client Suite

Are the mobile users in your company satisfied with the quality of IT service they are receiving? Is TCO a subject of constant discussion in your company? Does it seem impossible to ensure your security patching is as up to date as it should be? Do you need to install a new version of an operating system or application across the entire network? Do concepts such as ”on-demand business” and ”the real-time enterprise” increase the strain on yourIT infrastructure?
Enteo’s v6 Client Suite enables you to react quickly to changing requirements. It is designed to achieve a significant reduction in TCO, in both the rollout and operating phases. This is an easy-to-use solution for the system management of desktops and laptops across their entire lifecycle, with full Vista support.

Enteo Management Suite For Citrix Presentation Server

enteo v6 incorporates technologies for Citrix Access environments that solve these challenges and create additional benefits, with enteo V6 being an integral part of the Citrix ecosystem. enteo Management Suite for Citrix Presentation Server enteo PC Life Cycle Citrix presentation server, PC Lifecycle Costing, Total Cost of Ownership, TCO, software deployment, computer management, citrix deployment, OS deployment, inventory management, IT inventory management, software compliance, netinstall, remote PC management, PC Secuity, Business Intelligence, License Management, Citrix Presentation Server, remote administration, PC remote Control