Customer Service, Customer Care, Service Center, Call Center, Help Desk, HelpDesk, ITIL, Service and Support, IP Contact Center, IP Communications management, Voice Over IP, IPCC, IPCM, VoIP, Text-to-Speech, TTS, Automatic Speech Recognition, ASR, Open Speech Recognition, OSR, SIP IP Phones, Headsets, USB headset, Frontrange Solutions, HEAT Help Desk, ITSM, IT Service Management, Nuance, Polycom, Plantronics, RightAnswers, Knowledgebase, Asset management, PC Life Cycle, NeverFail, disaster recovery, VegaStream, SIP Gateway, IP Gateway, Linksys, CMDB, Configuration Management Database,Incident Management, Problem Management, Change Management, Release Management, Service Level Management, Configuration Management, Availability Management, Knowledge Management and Self Service module

office (404) 549-8053

fax (678) 802-4747

    sales@baisysterms.net

GSA contract number GS-35F-0886N for ITIL Help Desk and Service Management Solutions  

data recovery

enteo PC Lifecycle - LiveManage

enteo LiveManage enables fully automated backup, migration, and recovery processes for all user data and settings (user state). The application safeguards employee productivity and provides greater flexibility in the event of hardware and software malfunctions, mal-ware threats, or internal company changes. Furthermore, enteo LiveManage also addresses the special needs of enterprise migration and continuity management. The solution features excellent scalability and can be fully automated by means of simple enteo v6 NetInstall scripts.


Only a few mouse clicks are necessary to select the users and applications to be recorded by enteo LiveManage. For example, desktop layout, personalized settings, document templates, network connections, files and folder structures, and even registry keys and values for proprietary applications can be recorded without manual intervention. You can use predefined and configurable rules to determine exactly which files from the applications should be migrated and where they should be saved (locally, LAN, WAN, removable media, on web servers via HTTP). Sensitive data is encrypted at a temporary storage location and migration to a new system can be protected by password. Audit logs also record all measures that have been carried out. And all this with full Vista support.


Systems Requirements

Server:
enteo v6 NetInstall
(NetInstall 5.7 and 5.8 also supported)


Client:
Windows 98, ME, Windows NT4, Windows 2000 Professional, Windows XP
(NetInstall 5.7 or 5.8)
Windows 2000 Professional, Windows XP (enteo v6 NetInstall)