GSA contract number GS-35F-0886N for ITIL Help Desk and Service Management Solutions  

Promotions

BAI Systems & Engineering offers quarterly incentives to our clients for discounts on our help desk software products and services:  Please review below.  For more information contact us at (404) 549-8053 or email us at sales@baisystems.net

1.  Enhance the Power of HEAT help desk software with Complementary help desk software Modules and Save (Offer Code Q4FY0808)

Existing HEAT customers only, who are current on M&S, can take the following discounts off the list price for ADDITIONAL HEAT LICENSES or ADD-ON MODULES of HEAT, HEAT Self Service, HEAT Plus Knowledge, and Ip Communications Manager (IPCM):  For license orders for delivery prior to 18% off

New HEAT customers can take the following discounts off the list price for HEAT seats and HEAT Self Service or HEAT Plus Knowledge licenses when these products are purchased with HEAT licenses at the same time 15% off

Purchase of M&S at a rate of 22% of List Price must be included in all orders.

2.  Buy a Bundled IT Service Management ( ITSM) Software Solution to Enable Governance, Audit, IT Best Practices and ITIL (Offer Code Q4FY0809)

Purchase one of the three ITSM Solution packs listed and you will receive an 18% discount off the list Server License Fee (with savings up to a maximum of $20,000 USD). Eligible packages are:

• Service Desk Plus – Foundation, Incident, Problem, PLUS one additional module (excluding Self Service)
   
• Service Management – Foundation, Incident, Problem, Configuration, Change PLUS one additional module (excluding Self Service)
   
• Advanced Service Management – Foundation, Incident, Problem, Configuration, Change, Release, Availability, SLM and Knowledge Management

Offer expires April 30, 2008. Purchase of M&S at a rate of 15% of List Price for all Module Servers and Seats must be included in order.

3.  Add the Power of Voice to Your Help Desk Software, Service Desk Software or Service Management Software Solution – HEAT + IPCM or ITSM + IPCM (Offer Code Q4FY0810)

Purchase HEAT (minimum of 5 seats) or ITSM (minimum of 15 seats) together with IPCM and receive 15% off the bundle list price.

Offer expires April 30, 2008. Purchase of M&S at a rate of 22% of List Price for HEAT, 20% of List Price for IPCM and 15% of List Price for ITSM must be included in order.


4.  Enhance your HEAT solution with the power and flexibility of HEAT Self Service. (Offer Code Q4FY0811)

Add HEAT Self Service to a new HEAT system of less than 10 seats, and receive 30% off the Self Service server list price. Add HEAT Self Service to a new HEAT system of more than 10 seats, and receive 20% off the Self Service server list price.

Offer expires April 30, 2008. Purchase of M&S at a rate of 22% of List Price must be included in order.


5. Empower your HEAT System with Voice Self Service and HEAT Self Service. (Offer Code Q4FY0812)

Add both HEAT Voice Self Service (HPVSS) and HEAT Self Service (HSS) to an existing HEAT system, or when purchased concurrently with a new HEAT system, and receive 20% off the bundle list price of HPVSS and 20% off the list price of HSS.

Offer expires April 30, 2008. Purchase of M&S at a rate of 22% of List Price must be included in order.

1.  Empower your understanding of HEAT Help Desk Software

Buy 2 HEAT courses and get each additional 3rd person at not charge.  On-site help desk software courses must be booked by April 30, 2008.

2.  Invest in your help desk software, service management software or call center software people, processes and systems running.

Let BAI Systems & Engineering help desk software tune-up improve your technical people , your business processes and get your system tune to maximum efficiency. Call for help desk software tune-up investment.

Related resources

Quarterly discounts up to 18% on Products

Buy 2 training courses and get 3rd free person at no additional charge.